Tag Archives: customer support

[v8.1.3] WHMCS – Most popular web hosting billing and automation platform

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WHMCS is currently the most popular, leading domain and hosting marketing & customer management system, as well as the most complete billing & support solution. It has very humanized design in the aspects of user management, financial management, domain interface, server management panel interface, and more. It can perfectly cooperate with cPanel/WHM/DirectAdmin/Plesk and so on popular hosting management software, offers online ordering, on-line payment, customer support and so forth all sorts of commonly used functions. In short, it has already been familiar to, understood and used by more and more webmasters around the world.

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[v1.3.5] BeDesk – Customer support software and helpdesk ticketing system

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BeDesk is a self-hosted, feature-rich helpdesk, customer support, ticketing and email management platform, does not require any coding or server knowledge to setup. It’s developed based on the popular PHP web framework Laravel using languages like JavaScript JS, HTML, CSS, PHP, made by the same author of BeMusic and BeShare – Vebto.

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[v3.7] Live Chat – Self-hosted live support chat solution without monthly fees

Live Chat (AKA: Live Support Chat) is a PHP-based online chat customer support system developed by JAKWEB from Switzerland. It has a beautifully designed user interface, simple and practical functions, and can assign customers participating in the chats to a department or designated customer service representative for reception. With its help, we can build our own customer support system so as to facilitate communications with our own customers.

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